Introduction
Welcome to Cokora! We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Our Privacy Commitments
At Cokora, we believe in transparency and user control. Here are our core privacy commitments:
- We do not train our own models on your data - Your personal information and usage patterns are never used to train artificial intelligence or machine learning models
- We do not sell your data to third parties - Your data is never sold, rented, or shared with third parties for commercial purposes
- We respect your right to deletion - When your data is synced to Cokora Cloud, all account deletion requests are processed within 7 business days
Information We Collect
Information You Provide
- Account registration details (email, username)
- Profile information you choose to share
- Content you create or upload within the app
- Communications you send to us
Information Automatically Collected
- Usage Analytics: We use Google Analytics to understand how our app is used, including features accessed, time spent in the app, and user interactions
- Error Logs: We automatically log mobile app usage data to identify and fix technical errors, crashes, and performance issues
- Location Data: We collect your location information solely to provide relevant results in the Explore section of our app
Device Information
- Device type, operating system, and version
- App version and settings
- Unique device identifiers
- Network connection information
How We Use Your Information
- Service Provision: To provide, maintain, and improve the Cokora app experience
- Personalization: To customize content in the Explore section based on your location
- Technical Support: To identify, troubleshoot, and resolve technical issues
- Analytics: To understand app usage patterns and improve our services through Google Analytics
- Communication: To respond to your inquiries and provide customer support
- Security: To protect against fraud, abuse, and security threats
Information Sharing and Disclosure
Third-Party Services
- Google Analytics: We share anonymized usage data with Google Analytics to analyze app performance and user behavior
- Cloud Services: When you enable cloud sync, your data is stored securely in Cokora Cloud infrastructure
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Cokora, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, but will remain subject to this privacy policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Secure cloud infrastructure
Your Rights and Choices
Account Management
- Access: You can access and review your personal data within the app settings
- Correction: You can update or correct your personal information at any time
- Deletion: You can request deletion of your account and associated data
Location Services
- You can enable or disable location services for Cokora through your device settings
- Disabling location services will limit the functionality of the Explore section
Analytics Opt-Out
- You can opt out of Google Analytics tracking through your device's advertising settings
- This may limit our ability to improve the app experience
Data Retention
- Active Accounts: We retain your data while your account is active and as needed to provide services
- Deleted Accounts: When you delete your account, we remove your personal data from Cokora Cloud within 7 business days
- Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending an email notification (if you have provided an email address)
- Displaying a prominent notice within the app
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: support@cokora.com
Website: www.cokora.com
This privacy policy was last updated on July 27, 2025. Please review this policy periodically for any changes.